367bet Frequently Asked Questions

Creating a 367bet account takes less than three minutes. Visit the 367bet website, click the registration link, and fill in your mobile number, a strong password, and your date of birth. You must be 21 years or older to register. Once submitted, you will receive a one-time verification code on your mobile number — enter it to activate your account and you are ready to deposit and play.

The minimum age to register and play on 367bet is 21 years old. This applies to all players across Bangladesh without exception. Age verification is performed at registration, and 367bet reserves the right to request official identity documents — such as a National ID card or passport — at any time. Accounts found to belong to players under 21 will be closed immediately.

Account verification at 367bet follows a standard KYC (Know Your Customer) process. After registering, you may be asked to submit a clear photo of a valid government-issued ID — a Bangladesh National ID card (NID), passport, or driving licence are all accepted. You may also need to verify your registered mobile number and, for larger withdrawals, provide proof of your payment method such as a screenshot of your bKash or Nagad account. Verification is typically completed within one business day.

To reset your 367bet password, go to the login page and click "Forgot Password". Enter the mobile number registered to your account and you will receive a one-time reset code via SMS. Enter the code, set a new strong password, and you will be logged in. If you no longer have access to your registered mobile number, contact the 367bet support team at [email protected] for manual assistance.

No. Each player is permitted to hold only one active 367bet account. Creating multiple accounts — whether under the same name or different names — is a violation of the 367bet Terms & Conditions and may result in all associated accounts being permanently closed and balances forfeited. If you believe a duplicate account was created in error, contact support immediately to resolve the situation.

To close your 367bet account, email [email protected] from your registered email address and request permanent account closure. Before processing the closure, 367bet will ensure any remaining balance is withdrawn to your nominated payment method (bKash, Nagad, or Rocket). Note that if you are closing the account for gambling-related reasons, a self-exclusion may be a more appropriate option — our support team can guide you through both choices.

Depositing via bKash on 367bet is straightforward. Log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a 367bet bKash merchant number — send your desired deposit amount to that number from your personal bKash account and enter the transaction ID in the deposit form. Your 367bet balance is typically credited within a few minutes of the transaction being confirmed.

The vast majority of bKash and Nagad deposits on 367bet are credited within 5 to 15 minutes of the transaction being completed. During peak hours — particularly around major cricket matches such as BPL or IPL fixtures — processing may occasionally take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact support with your bKash or Nagad transaction ID and our team will resolve it promptly.

The minimum deposit on 367bet is ৳200 for most payment methods including bKash, Nagad, Rocket, and Upay. Bank transfers via Dutch-Bangla Bank, BRAC Bank, or Islami Bank may carry a slightly higher minimum of ৳500 due to bank processing requirements. There is no maximum deposit limit enforced at the platform level, though your individual mobile banking wallet limits set by bKash or Nagad will still apply.

The minimum withdrawal amount on 367bet is ৳500. Withdrawals are processed to the same payment method used for your most recent deposit — for example, if you deposited via Nagad, your withdrawal will be sent to your Nagad account. This policy exists to prevent payment fraud and ensure funds are returned to their verified source. Withdrawal requests submitted before 6:00 PM Bangladesh Standard Time (BST) are typically processed the same day.

Most 367bet withdrawals via bKash, Nagad, or Rocket are processed within 1 to 24 hours on business days. Bank transfers to accounts at BRAC Bank, Sonali Bank, City Bank, or other Bangladeshi banks may take 1 to 3 business days depending on the bank's own processing schedule. If your account has not yet completed full KYC verification, your first withdrawal may take slightly longer while identity checks are completed.

367bet does not charge any platform-side fees on standard deposits or withdrawals. However, your mobile financial service provider — bKash, Nagad, or Rocket — may apply their own standard transaction charges in accordance with their fee schedules. We recommend checking your bKash or Nagad app for the latest fee information. Bank transfer withdrawals are also subject to your bank's standard inter-bank transfer fees.

367bet offers betting on a wide range of cricket competitions including the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC Test Championship, ODI series, and international matches featuring the Bangladesh Tigers. Pre-match and live in-play betting markets are available, covering match winner, top batsman, total runs, over/under, and many other bet types. Markets go live as soon as official fixtures are confirmed.

Yes. All slot games on 367bet are supplied by certified third-party studios including Pragmatic Play, NetEnt, and Microgaming, which use independently audited Random Number Generators (RNGs) to ensure completely random and fair outcomes on every spin. The RTP (Return to Player) percentage for each slot is published by the game provider and can typically be found in the individual game's information panel within the 367bet platform.

Yes — 367bet is built as a mobile-first platform and works seamlessly on any Android or iOS smartphone via your web browser. No app download is required. Simply open your mobile browser, navigate to the 367bet website, log in, and enjoy the full range of games and sports betting. The site is fully optimised for smaller screens, ensuring fast loading and smooth gameplay even on standard 4G mobile connections common across Dhaka, Chittagong, and other cities in Bangladesh.

The 367bet live casino section is powered by Evolution Gaming and Ezugi, two of the world's leading live dealer studios. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Live Andar Bahar, and a range of live game show titles. Tables run 24 hours a day, 7 days a week, with real human dealers streamed in high definition. Stakes range from low to high to suit all player budgets.

A crash game is a fast-paced betting format where a multiplier climbs from 1x upward and can "crash" at any random moment. On 367bet, popular crash titles include Aviator by Spribe. You place your bet before the round begins, then cash out manually at any multiplier before the crash occurs — your winnings equal your stake multiplied by the value at which you cashed out. If the game crashes before you cash out, your bet is lost. The outcome is provably random on every round.

367bet offers a welcome bonus to all newly registered players who make their first deposit. The bonus is applied automatically to your account after your qualifying deposit is confirmed — there is no bonus code required. The exact bonus amount and match percentage are displayed on the promotions page at the time of your registration. Welcome bonus terms, including the minimum deposit threshold and wagering requirements, are set out in full in the 367bet Terms & Conditions.

A wagering requirement (also called a "rollover" or "playthrough") is the number of times you must wager the bonus amount before any winnings derived from it can be withdrawn. For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a cumulative total of ৳10,000 in bets using that bonus before the resulting winnings become withdrawable cash. Wagering requirements are stated clearly for every promotion on the 367bet platform.

Yes — 367bet periodically offers free spins as part of promotional campaigns, particularly for newly released slot titles from providers like Pragmatic Play. Free spin promotions are announced via the promotions section of the site. Winnings from free spins are typically subject to a wagering requirement before they can be withdrawn; the specific terms are always published alongside each offer. Seasonal promotions tied to events like Eid, BPL season, or the IPL may also include free spin packages.

367bet rewards its most active players through an ongoing loyalty programme. As you wager on sports betting, slots, and live casino games, you accumulate loyalty points that can be exchanged for bonus credit or other in-platform benefits. Higher-tier VIP players receive dedicated account management, faster withdrawal processing, exclusive reload bonuses, and priority customer support. Full details of the current loyalty tier structure are available on the 367bet promotions page.

Bonus funds cannot be withdrawn directly — only winnings that result from wagering the bonus, and only after the applicable wagering requirement has been fully met, become available for withdrawal. Your real money balance (funds deposited directly without a bonus) is always withdrawable at any time, subject to the standard minimum withdrawal of ৳500 and completed KYC verification. If you prefer not to accept a bonus, you can opt out before making your deposit by contacting support.

367bet is a secure online betting and casino platform that uses SSL (Secure Sockets Layer) encryption to protect all account data, financial transactions, and personal information. All games are provided by certified third-party studios with independently verified RNGs, ensuring fair play. 367bet operates as an entertainment platform serving the Bangladesh market and applies industry-standard data protection practices to keep every player's account safe.

You can request a deposit limit — daily, weekly, or monthly — by contacting the 367bet support team at [email protected]. Limits take effect immediately once confirmed and can be lowered at any time. Increasing a deposit limit requires a 7-day waiting period to ensure the change is a considered decision rather than an impulsive one. Deposit limits are one of several responsible gaming tools available free of charge to all 367bet players.

Self-exclusion is a tool that blocks all access to your 367bet account for a chosen period — 6 months, 1 year, 2 years, or indefinitely. To activate self-exclusion, email [email protected] from your registered email address and state clearly that you are requesting self-exclusion along with your preferred duration. Your account will be locked within one business day, all promotional communications will stop, and your balance will be held securely until the exclusion period ends.

If gambling is starting to feel out of control — for example, if you are chasing losses, spending more than you can afford, or hiding your gambling from family — please act immediately. Contact the 367bet support team at [email protected] to request self-exclusion, deposit limits, or a cooling-off period. We also encourage you to speak with a trusted friend, family member, or healthcare professional. Kaan Pete Roi is a Bangladesh-based confidential telephone counselling service that can provide emotional support.

367bet enforces a strict 21+ age policy with mandatory age verification at registration. Any account found to belong to a player under 21 is closed immediately. For players who share devices with younger family members, we strongly recommend using a strong unique password, enabling screen lock, always logging out after each session, and considering parental control software to block access to gambling sites on shared Android or iOS devices.