Responsible Gaming – Play Safely at 367bet

Our Commitment to Safe Play

At 367bet, we believe that gambling should always be a form of entertainment — never a source of financial stress, emotional harm, or personal crisis. We are committed to providing every player in Bangladesh with the tools, information, and support they need to maintain full control over their gambling activity at all times.

Responsible gaming is not an afterthought at 367bet. It is built into the core of how we operate. From the moment you register a 367bet account, you have access to a range of protective features including deposit limits, session time controls, cooling-off periods, and full self-exclusion. These tools are available at no cost and can be activated immediately through your account settings or by contacting our support team.

We recognise that for a small number of players, gambling can become problematic. If you or someone you know is showing signs of gambling-related harm, we encourage you to use the resources on this page and to reach out to the 367bet support team at any time. We will always treat your enquiry with complete confidentiality and without judgement.

Players must be 21 years of age or older to register and play on the 367bet platform. Age verification is a mandatory part of the registration process and we reserve the right to request documentary proof of age at any time.

Our Responsible Gaming Principles

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Player Protection First

Every decision at 367bet is made with player welfare in mind. We actively monitor account behaviour for signs of problematic gambling and intervene proactively where necessary — before harm escalates.

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Strict Age Verification

Gambling is strictly for adults aged 21 and above. 367bet uses mandatory age checks at registration and may request official identity documents such as a National ID card to confirm eligibility. Accounts suspected of belonging to minors are suspended immediately.

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Transparent and Fair Play

All games on the 367bet platform are provided by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming. Games use independently verified Random Number Generators (RNGs) to ensure fair outcomes on every bet.

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Secure and Confidential

All account data, responsible gaming requests, and support communications are protected by SSL encryption and treated with full confidentiality. Exercising your responsible gaming rights will never negatively affect the status of your account balance or pending withdrawals.

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Non-Judgemental Support

Reaching out for help takes courage. The 367bet support team is trained to handle responsible gaming enquiries with empathy, discretion, and without any form of judgement. We are here to help, not to pressure you into continued play.

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Ongoing Behavioural Monitoring

367bet uses automated systems to flag patterns of play that may indicate gambling-related harm — such as rapid increases in bet size, prolonged uninterrupted sessions, or repeated failed withdrawal attempts. Flagged accounts receive proactive outreach from our responsible gaming team.

Responsible Gaming Tools

367bet provides a comprehensive suite of responsible gaming tools that you can activate at any time. All tools take effect immediately upon request and cannot be reversed during the active period — this is intentional, to ensure the protection they offer is genuine.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 367bet account. Limits apply instantly and can be lowered at any time. Raising a limit requires a 7-day cooling-off period.

Session Time Limits

Define a maximum session duration per day. Once your limit is reached, you will be automatically logged out and unable to log back in until the next calendar day (Bangladesh Standard Time, UTC+6).

Cool-Off Period

Take a short break from 367bet for 24 hours, 3 days, 7 days, or 30 days. During this period your account is inaccessible but your balance and data are fully preserved.

Self-Exclusion

Permanently or indefinitely exclude yourself from the 367bet platform. Self-exclusion blocks all access, deposits, and promotional communications for a minimum of 6 months. Contact support to activate.

Loss Limits

Restrict how much you can lose within a given time period. If your net losses reach the set threshold, your betting access is paused until the limit period resets.

Reality Checks

Enable periodic on-screen reminders that display how long you have been playing and your net win/loss for the session. These can be set to trigger every 30, 60, or 120 minutes.

How to Activate These Tools

All responsible gaming tools can be requested by contacting the 367bet support team. Email [email protected] with your registered account details and the specific tool you wish to activate. Requests are processed within one business day, and most limits take effect immediately upon confirmation.

Warning Signs of Problem Gambling

Be honest with yourself. Problem gambling often develops gradually. The signs below are early indicators that your relationship with gambling may be moving in a harmful direction. Recognising them early is the first step to getting back in control.

Spending more money on gambling than you can comfortably afford to lose, or borrowing money to fund gambling activity.
Chasing losses — placing more bets in an attempt to win back money you have already lost, even when this leads to even larger losses.
Feeling restless, anxious, or irritable when you try to reduce or stop gambling, or when access to gambling is unavailable.
Gambling for increasingly long periods of time or placing increasingly large bets to achieve the same level of excitement.
Neglecting work, studies, family responsibilities, or personal health because of time or money spent on gambling.
Hiding your gambling activity from family members, friends, or colleagues, or lying about how much you have lost.
Using gambling as a primary way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties.
Continuing to gamble even after deciding to stop, or repeatedly failing to stick to spending or time limits you have set for yourself.

If you recognise three or more of these signs in yourself, we strongly encourage you to use the 367bet self-exclusion tool and to seek confidential support. You can contact the 367bet team at [email protected] — we will help you take the right steps.

How to Self-Exclude from 367bet

Self-exclusion is the most powerful responsible gaming tool available. It gives you a firm, enforceable break from gambling on the 367bet platform. Here is how to request it:

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Contact the Support Team

Send an email to [email protected] from the email address registered to your 367bet account. State clearly that you are requesting self-exclusion.

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Choose Your Exclusion Period

Select the duration that is right for you: 6 months, 1 year, 2 years, or indefinite. An indefinite self-exclusion has no automatic end date — reinstatement requires a formal written request and a 30-day waiting period.

3

Verify Your Identity

To protect your account, we may ask you to confirm your identity before activating self-exclusion. This ensures that only the genuine account holder can trigger this action.

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Exclusion Takes Effect

Your account will be locked within one business day of your request being confirmed. All promotional emails and bonus notifications will be suppressed for the duration of the exclusion. Your account balance will be held securely.

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Returning After Exclusion

When your exclusion period ends, you must submit a written reinstatement request. 367bet will apply an additional 30-day reflection period before restoring access. Responsible gaming limits will be pre-applied to the reinstated account.

Important: If you attempt to create a new 367bet account during a self-exclusion period, any winnings generated on that account will be forfeited and the account will be closed in accordance with our Terms & Conditions.

Protecting Minors

367bet takes the protection of minors extremely seriously. Our platform is strictly for adults aged 21 and above. We do not knowingly permit any person under this age to register, deposit, or gamble on our platform. Any account found to belong to a minor will be closed immediately and any balance will be handled in accordance with applicable law.

If you share a device or computer with children or younger family members in your household in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, we strongly recommend taking the following precautions:

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Use Strong Password Protection

Set a unique, strong password for your 367bet account and never share it with anyone. Enable screen lock on your device when not in use to prevent unauthorised access.

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Log Out After Every Session

Always log out of your 367bet account fully when you have finished playing, especially on shared devices. Do not use browser auto-fill or "remember me" features on shared phones or tablets.

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Talk to Children About Gambling

Open conversations about the risks of gambling are one of the most effective protective measures for young people. Explain that gambling is for adults only and that outcomes are based on chance, not skill.

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Use Parental Control Software

Consider installing parental control or content-filtering software on shared devices. Many Android and iOS devices include built-in parental controls that can block access to gambling-related websites and applications.

Support and Help Resources

If gambling has become a problem for you or someone close to you, please reach out. Help is available and recovery is possible. The 367bet support team is your first point of contact, but we also encourage you to explore wider support networks.

367bet Support Team

Our responsible gaming team is available to assist with account limits, self-exclusion requests, and general support. All enquiries are handled confidentially and without judgement.

[email protected]

Seeking Additional Help

If you feel that you need professional support beyond what 367bet can provide, we encourage you to speak with a trusted healthcare professional, counsellor, or mental health support service in your area. Talking to someone you trust — a family member, a friend, or a community leader — is always a positive step towards regaining control.

Kaan Pete Roi (Bangladesh)

Kaan Pete Roi is a Bangladesh-based emotional support helpline offering confidential telephone counselling services. If gambling-related stress is affecting your mental health, reaching out to a qualified counsellor can make a significant difference.

Tips for Staying in Control

Most players enjoy 367bet as a form of entertainment without any issues. The following practical tips will help you keep your gambling positive and within healthy boundaries:

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Set a Budget Before You Play

Decide how much money you are comfortable spending before you start each session — and stick to it. Think of it as the cost of entertainment, like a cinema ticket or a meal out.

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Set a Time Limit

Decide how long you will play before you begin. Use the 367bet session time limit tool or simply set a phone alarm. When the time is up, log out — regardless of whether you are winning or losing.

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Never Chase Your Losses

Losing streaks are a normal part of gambling. Chasing losses by placing larger bets in an attempt to recover money almost always makes things worse. If you have hit your budget, stop for the day.

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Only Gamble with Money You Can Afford to Lose

Never gamble with money needed for essential expenses such as rent, food, utility bills, or bKash/Nagad transfers to family. Gambling should only ever involve discretionary income.

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Take Regular Breaks

Step away from the screen regularly. Take a walk, have a meal, or call a friend. Prolonged uninterrupted sessions impair judgement and increase the risk of impulsive betting decisions.

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Do Not Gamble Under the Influence

Alcohol and certain medications impair your ability to make rational decisions. Avoid placing bets when your judgement is not at its sharpest.

Responsible Gaming at 367bet