Data Protection

367bet Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data 367bet collects, how it is used, who it may be shared with, and how you can exercise your rights over your own information.

Last updated: 1 January 2026  |  Applies to all registered and visiting users

1. Introduction

Our Privacy Commitments

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SSL Encryption on All Data

Every piece of data transmitted between your device and the 367bet platform is protected using SSL (Secure Sockets Layer) encryption. This ensures that your personal and financial information cannot be intercepted in transit.

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No Sale of Personal Data

367bet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data shared with service providers is done solely to deliver platform functionality and is governed by strict data processing agreements.

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Purpose-Limited Collection

We collect only the personal data that is necessary for a specific, legitimate purpose. We do not gather information speculatively or beyond what is needed to operate the 367bet platform and fulfil our legal obligations.

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Your Rights Over Your Data

Registered users may request access to, correction of, or deletion of their personal data at any time by contacting 367bet support. We will respond to valid data requests within a reasonable timeframe and in accordance with applicable law.

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Payment Data Handled Securely

Financial transaction data relating to deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard is processed through the respective payment providers' own secure environments. 367bet does not store full card or mobile banking credentials on its servers.

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Transparent Data Practices

This Privacy Policy is written in plain English so that every 367bet user — regardless of technical background — can understand how their information is handled. We update this document whenever our practices change and notify users of material revisions.

2. Data We Collect

Categories of Personal Data

367bet collects personal data across several categories, each serving a specific operational or legal purpose. The table below summarises what we collect and why.

Identity and Contact Data

Full Name Required at registration for account identity and verification purposes.
Date of Birth Collected to verify that you meet the minimum age requirement of 21 years.
Email Address Used for account communications, security alerts, and support correspondence.
Phone Number Used for account verification, two-factor authentication, and support contact.
Residential Address May be requested during enhanced identity verification or AML screening procedures.

Financial and Transaction Data

Payment Method The type of payment method used (e.g., bKash, Nagad, Rocket, Visa) is recorded for transaction processing and AML compliance.
Transaction Records Deposit and withdrawal amounts, dates, and reference numbers are stored for account management and regulatory compliance.
Betting History A record of all bets placed, games played, and outcomes is maintained for account integrity and dispute resolution.

Technical and Usage Data

IP Address Logged at login and during active sessions to detect fraud, enforce geo-restrictions, and identify duplicate accounts.
Device Information Browser type, operating system, and device model are collected to optimise the platform experience and diagnose technical issues.
Session Data Login timestamps, session duration, and navigation patterns are used to improve platform performance and detect suspicious activity.
Cookies Cookies are used to maintain session state, remember user preferences, and support analytics. See Section 7 for full cookie details.

3. How We Use Your Data

Service Delivery and Account Management

We use your personal data to create and maintain your 367bet account, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, provide access to sports betting markets including BPL, IPL, T20 World Cup, and Bangladesh Tigers cricket matches, deliver casino and slot games from certified third-party studios, and resolve any account disputes or technical support requests you raise.

Security, Fraud Prevention, and AML Compliance

Personal data — including IP addresses, device information, transaction records, and identity documents — is used to detect and prevent fraud, identify and block duplicate accounts, screen transactions against anti-money laundering (AML) obligations, and verify that users meet the minimum age requirement of 21 years. Where suspicious activity is detected, 367bet may suspend an account and share relevant data with applicable authorities as required by law.

Platform Improvement and Analytics

Aggregated and anonymised usage data is analysed to understand how users interact with the 367bet platform, identify areas for improvement, optimise page performance on mobile devices, and develop new features. This analytics processing does not involve data that directly identifies individual users.

Communications

We use your contact details to send transactional communications (account confirmations, deposit and withdrawal notifications, security alerts), respond to support enquiries, and — where you have opted in — send promotional communications about relevant offers and bonuses. You may opt out of promotional communications at any time by contacting [email protected].

Responsible Gaming

Betting behaviour and account activity data is monitored as part of our responsible gaming obligations. Where patterns suggest that a user may be experiencing gambling-related harm, 367bet may proactively contact the user or apply responsible gaming controls to the account. Full details of these tools are available on the Responsible Gaming page.

4. Data Sharing and Third Parties

Game Studio Providers

To deliver games supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios, certain session and account data (such as a session token and account currency) is passed to the respective studio's game server. Game studios are contractually prohibited from using this data for any purpose other than delivering the requested game session.

Payment Processors

To process deposits and withdrawals, 367bet shares transaction-specific data with the relevant payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard). Each payment provider operates under its own privacy policy and security standards. 367bet is not responsible for data handling by payment providers once data leaves our systems.

Legal and Regulatory Authorities

367bet may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or to protect the legitimate rights and interests of the platform or its users.

Technical Service Providers

We engage third-party technology providers for hosting, security monitoring, and platform infrastructure. These providers process personal data on our behalf under strict data processing agreements that prohibit any use of data beyond the contracted service scope.

Cross-Border Transfers: Some of our service providers and game studio partners operate outside Bangladesh. Where personal data is transferred internationally, 367bet takes appropriate measures to ensure that the receiving party maintains adequate data protection standards consistent with this Policy.

5. Data Retention

Retention Periods

Account Data Retained for the duration of your active account, plus a minimum of five years following account closure to satisfy AML and legal record-keeping obligations.
Transaction Records Financial transaction records are retained for a minimum of five years from the date of the transaction.
Identity Documents Copies of identity documents submitted for verification are retained for the period required by applicable AML regulations, typically five years after account closure.
Technical Logs Server logs and session data are typically retained for up to twelve months for security and diagnostic purposes.
Support Records Communications with the 367bet support team are retained for up to three years to maintain a complete record of account history.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual.

6. Your Privacy Rights

How to Exercise Your Rights

To submit a data request, contact the 367bet support team with your registered account details. We will respond within a reasonable timeframe. Some requests may require identity verification before we can act on them.

Right of Access

You have the right to request a copy of the personal data that 367bet holds about you. We will provide this information in a clear, accessible format.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain information directly through your account settings.

Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Note that erasure requests may be declined where retention is required by law (e.g., AML record-keeping obligations) or where an account balance or ongoing dispute remains unresolved.

Right to Restrict Processing

In certain circumstances, you may request that 367bet restrict the processing of your data — for example, while the accuracy of data is being contested or while a legitimate interest objection is being assessed.

Right to Object

Where data is processed on the basis of legitimate interests, you have the right to object. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

7. Cookies and Tracking Technologies

Types of Cookies We Use

Essential Required for the platform to function. These cookies maintain your login session, remember your account state, and enable secure transactions. They cannot be disabled.
Functional Used to remember your preferences such as language and display settings. Disabling these cookies may affect platform usability.
Analytics Aggregated, anonymised data used to understand platform usage patterns and improve performance. These cookies do not identify individual users.
Security Used to detect and prevent fraudulent login attempts, bot activity, and account takeover attempts.

Most web browsers allow you to control cookie settings through your browser preferences. Disabling essential cookies will prevent you from logging in or using the 367bet platform. 367bet does not use third-party advertising cookies or cross-site tracking cookies.

8. Data Security

9. Minors and Age Verification

21+ Only: The 367bet platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account, that account will be closed immediately and all associated data will be deleted in accordance with applicable law.

10. Changes to This Privacy Policy

11. Contact Us About Privacy

🔞 21+ Only — This platform is strictly for adults aged 21 and above.

Have More Questions?

Visit our FAQ for quick answers, explore the 367bet Casino, or log in to your account. All services are for players aged 21 and above.

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